Healthypages

Log-in connection keeps dropping out

Discussion in 'Comments & Suggestions' started by CarolineN, Aug 9, 2011.

  1. CarolineN

    CarolineN New Member

    Joined:
    Jan 28, 2009
    Messages:
    4,758
    Likes Received:
    29
    For the fourth time today I have had to log in when I tried to post something. Any idea what is happening???

    I am rather annoyed as I have just written a long post on thyroid problems and it has been lost - vanished :046: :012:
     
  2. Masha B

    Masha B New Member

    Joined:
    May 17, 2005
    Messages:
    999
    Likes Received:
    6
    My log-in doesn't last any more either, I think that's since the recent website/login changes. Would be handy if the "remember me" thingy worked again!

    Masha
     
  3. CarolineN

    CarolineN New Member

    Joined:
    Jan 28, 2009
    Messages:
    4,758
    Likes Received:
    29
    Too true!
     
  4. natalie8

    natalie8 New Member

    Joined:
    Jul 18, 2011
    Messages:
    146
    Likes Received:
    0
    The same thing has been happening to me.
     
  5. Energylz

    Energylz Moody-rator ©
    Staff Member

    Joined:
    Apr 30, 2004
    Messages:
    16,553
    Likes Received:
    642
    I had this problem a couple of weeks back and I couldn't get in for a couple of days.

    I think Mike is in the process of trying to sort things out, so please be patient.

    All Love and Reiki Hugs
     
  6. Mike

    Mike Administrator
    Staff Member

    Joined:
    Sep 19, 2003
    Messages:
    1,198
    Likes Received:
    45
    Hi

    Yes, we are in the process of trying to sort this issue out...

    it would be really helpful for all your feedback on this...

    we made some changes today and hopefully this should have fixed it...

    next time you login can you login here and make sure you put a tick in the "sign me in automatically" box
    healthypages

    and let me know if it keeps you logged in... remember for this to work you must not click the "logout" link

    thanks
     
  7. Energylz

    Energylz Moody-rator ©
    Staff Member

    Joined:
    Apr 30, 2004
    Messages:
    16,553
    Likes Received:
    642
    Nope, still not working properly.
    Not as bad as when I just couldn't get logged in, but still getting logged out.

    Ok, so here's how it goes...

    I was logged in and I selected the option to sign me in automatically (which is what I usually have anyway) and I didn't choose to logout.

    I then closed my browser and re-opened it.

    I came to Healthypages Discussion Forums - Powered by vBulletin and at first glance I appeared to be logged in as the top of the page showed "Welcome, Energylz".

    I then came to this thread (within the same session) and I then appeared logged out and had to re-enter my login details again at the top to get myself logged in.

    Something's broke. :eek:
     
  8. natalie8

    natalie8 New Member

    Joined:
    Jul 18, 2011
    Messages:
    146
    Likes Received:
    0
    It's back to normal for me.
     
  9. CarolineN

    CarolineN New Member

    Joined:
    Jan 28, 2009
    Messages:
    4,758
    Likes Received:
    29
    Well, been here just over 2 hours, on and off - not logged out at all - and this is the 3rd time I have had to log in. Clicking the quote button caused it last time. Aggravating!!
     
  10. jnani

    jnani Well-Known Member

    Joined:
    Apr 15, 2010
    Messages:
    1,832
    Likes Received:
    381
    same is happening here
     
  11. Mike

    Mike Administrator
    Staff Member

    Joined:
    Sep 19, 2003
    Messages:
    1,198
    Likes Received:
    45
    login problems

    We aren't facing any problems at our end. We know about your problem Caroline but we are not aware of Jnani's problem. Can you please specify what exactly did caused the problem.
     
    #11 Mike, Aug 10, 2011
    Last edited by a moderator: Aug 10, 2011
  12. CarolineN

    CarolineN New Member

    Joined:
    Jan 28, 2009
    Messages:
    4,758
    Likes Received:
    29
    Thanks Mike!!
     
  13. jnani

    jnani Well-Known Member

    Joined:
    Apr 15, 2010
    Messages:
    1,832
    Likes Received:
    381
     
  14. crystal_rose

    crystal_rose New Member

    Joined:
    Nov 24, 2003
    Messages:
    4,243
    Likes Received:
    2
    same thing happeniong to me for the last few days, have to log in everytime even though I am clicking on remember me
     
  15. Energylz

    Energylz Moody-rator ©
    Staff Member

    Joined:
    Apr 30, 2004
    Messages:
    16,553
    Likes Received:
    642
    Still happened to me Mike though it's not as frequent as CarolineN is having.

    I came to my computer, clicked on my favourite link to bring me to the HP forums, which showed me as logged in. Then the first thread I clicked on, it came up showing me as logged out and I had to log in again. Now I'm logged in, it's staying logged in, but I know it won't if I close the browser and re-open it... the same will happen again.

    All Love and Reiki Hugs
     
  16. gaiaholistix

    gaiaholistix New Member

    Joined:
    May 9, 2007
    Messages:
    223
    Likes Received:
    2
    Hi Mike,

    Same thing is happening to Paul and I as the others above, fortunately Paul didn't lose his post but we are having to repeatedly log in.
     
  17. the beagle

    the beagle New Member

    Joined:
    Feb 15, 2011
    Messages:
    221
    Likes Received:
    0
    same problems here, started a couple of days ago and still happens now, i first appear logged in but as soon as i do anything i get logged out and have to re sign in:(
     
  18. Mike

    Mike Administrator
    Staff Member

    Joined:
    Sep 19, 2003
    Messages:
    1,198
    Likes Received:
    45
    login issues

    hello all,

    we have found the problem and we are now in the process of fixing this. we will get it done very soon.

    thanks all for your patience.
     
  19. Mike

    Mike Administrator
    Staff Member

    Joined:
    Sep 19, 2003
    Messages:
    1,198
    Likes Received:
    45
    login fix

    Hello all,

    Is there any improvement in the login now?? Is anybody still getting logged out even if you checked remember me?

    Thanks
     
  20. Energylz

    Energylz Moody-rator ©
    Staff Member

    Joined:
    Apr 30, 2004
    Messages:
    16,553
    Likes Received:
    642
    I can't test it from work Mike as our "new" secure internet connection method automatically removes anything that would keep me logged in anyway (when I close the browser that is, not during the session). If I get a chance I'll test when I get home.
     

Share This Page

This site uses XenWord.